Thinking
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Why your usability testing playbook doesn't work on AI, and what to use instead
Cassandra Christodolo Senior User Researcher
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How to recruit volunteers: A practical guide for charities
Danielle Wilkin Senior Digital Marketing Executive
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What our Paul Mellon Centre research revealed about digital journeys for galleries, libraries, archives and museums
Cassandra Christodolo Senior User Researcher
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The Charity Digital Skills Report 2026: in conversation with Zoe Amar
Lisa Ballam Marketing Director, Trustee Director
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Researching the probabilistic product: user research in the age of AI
Cassandra Christodolo Senior User Researcher
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Charity social media in 2026: Insights from the Charity Digital Skills Report
Ashleigh Gall-Harper Senior Digital Marketing Executive
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Innovation with integrity: what we learned from our first GLAM Leaders' Breakfast
Lisa Ballam Marketing Director, Trustee Director
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Charity lottery campaigns: what drives sign-ups, CPA and long-term value
Tanya Ellis-Puk Senior Digital Marketing Executive