Digital accessibility
Access to online government resources and public services is essential for everyone. However, many digital platforms create barriers for individuals with visual, auditory, physical, or cognitive disabilities.
We can help you create compliant, inclusive digital experiences that serve all users effectively.
Making the right content easier to find
A more accessible, user-friendly website, enhancing global engagement
How we can help
Around 20% of people have some form of disability. By implementing accessible digital practices, public sector organisations can ensure equitable service delivery while improving usability for everyone in the communities they serve.
Accessibility strategy
Compliance audits
Accessibility testing
Instructor-led training
Accessibility remediation
Automated monitoring
Our accessibility specialists use established accessibility maturity models to guide strategy and goals, evaluating compliance with accessibility regulations and general best practice to help you achieve more inclusive services. We’ll review existing performance and define measurable accessibility KPIs to track progress.
We do headline reviews and audits for WCAG 2.2, with a mixture of automated and manual testing. An accessibility audit will allow us to identify barriers your users may be coming up against, and suggest updates to improve the usability of the site for all.
Our comprehensive accessibility audits will give you a clear view of current accessibility levels, areas for improvement and a backlog of opportunities to achieve the highest possible levels of accessibility. You’ll get an accessibility audit report with actionable recommendations in plain language. We’ll show examples of how accessibility issues/barriers affect your users, how you can improve their experiences and drive more conversions.
Developed in line with the latest WCAG and GDS standards, our digital expert-led accessibility training is designed for teams or individuals, to help you achieve fully inclusive best practices. A comprehensive review of your existing skill level and knowledge allows us to create bespoke training to fit your requirements.
Whether you want to know about common pitfalls and how to avoid them, run your own testing against accessibility standards, understand how to identify and rectify accessibility issues, or to improve user engagement across your services – we can help.
Too many organisations have too long a delay between running accessibility audits, and actually implementing the recommendations. Our expert accessibility developers don’t just run audits to find and report issues, but they will also work with you to proactively provide fixes and build the accessible code which will improve your users’ experiences.
Over time, as websites and digital services evolve and develop, accessibility issues can creep in. Our team will use established automated tools and a programme of regular manual monitoring to identify issues, suggest fixes, maintain your levels of digital accessibility and mitigate the risk of impact to your users.
Accessibility strategy
Our accessibility specialists use established accessibility maturity models to guide strategy and goals, evaluating compliance with accessibility regulations and general best practice to help you achieve more inclusive services. We’ll review existing performance and define measurable accessibility KPIs to track progress.
Compliance audits
We do headline reviews and audits for WCAG 2.2, with a mixture of automated and manual testing. An accessibility audit will allow us to identify barriers your users may be coming up against, and suggest updates to improve the usability of the site for all.
Accessibility testing
Our comprehensive accessibility audits will give you a clear view of current accessibility levels, areas for improvement and a backlog of opportunities to achieve the highest possible levels of accessibility. You’ll get an accessibility audit report with actionable recommendations in plain language. We’ll show examples of how accessibility issues/barriers affect your users, how you can improve their experiences and drive more conversions.
Instructor-led training
Developed in line with the latest WCAG and GDS standards, our digital expert-led accessibility training is designed for teams or individuals, to help you achieve fully inclusive best practices. A comprehensive review of your existing skill level and knowledge allows us to create bespoke training to fit your requirements.
Whether you want to know about common pitfalls and how to avoid them, run your own testing against accessibility standards, understand how to identify and rectify accessibility issues, or to improve user engagement across your services – we can help.
Accessibility remediation
Too many organisations have too long a delay between running accessibility audits, and actually implementing the recommendations. Our expert accessibility developers don’t just run audits to find and report issues, but they will also work with you to proactively provide fixes and build the accessible code which will improve your users’ experiences.
Automated monitoring
Over time, as websites and digital services evolve and develop, accessibility issues can creep in. Our team will use established automated tools and a programme of regular manual monitoring to identify issues, suggest fixes, maintain your levels of digital accessibility and mitigate the risk of impact to your users.
Interested in making your digital experiences more accessible?
Will Heinemann New Business Director
Get in touchOur website is our ‘shop window’ for people seeking advice, information and support so it’s absolutely vital that it’s accessible, intuitive and user-friendly. From the start of our work with Torchbox, inclusive design and accessibility have been the driving force. From feedback on the designs to user testing the site to ensure it is accessible and intuitive, blind and partially sighted people have played an invaluable role in developing the website.
Jim Sanders Director of Innovation and Transformation, RNIB
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Building an accessible website with the US Design System and Wagtail CMS
Office of Intramural Training and Education (OITE)
Our services
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Accessibility strategy
Work with our consultants in a “Shift left” approach to accessibility
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Compliance audits
Expert-led compliance audits, and testing with users with lived experience
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Accessibility testing
Identify barriers and improve usability for all
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Instructor-led training
Empower your teams and grow their capabilities
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Expert accessibility remediation
Address accessibility issues in design, code, and content
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Accessibility monitoring
Catch common issues and guarantee sites stay accessible over time