Sue Ryder's Pioneering Online Counselling Service

Sue Ryder expanded its bereavement counselling services nationally by digitising the offering, enabling more people to access support online when they need it most

Sue Ryder

1 min read

Two ladies sit cuddled together on sofa looking at laptop

The brief

Sue Ryder provide bereavement counselling and support for people who have lost someone they love. They wanted to be able to extend the reach of this service by offering access to their counsellors online. 

The approach

Here’s an overview of our product development approach - starting with a Design Sprint through to a fully launched service. 

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Let's chat

If you’re an organisation that could benefit from providing online support to your users but you’re not sure where to start, we’ll be happy to have a no-strings chat.

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Dave Harris

Head of Product, Charities