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Galleries, Libraries, Archives & Museums

We help GLAM organisations transform their digital presence to inspire discovery, deepen engagement and grow revenue.

Cultural institutions are facing a defining moment. Audiences expect rich, accessible, and inspiring digital experiences, yet many organisations are held back by ageing infrastructure, siloed systems, and collections data that's hard to surface meaningfully online.

  • Bring your collections to life

    Make your collection discoverable at scale

    We help institutions unlock the depth of their collections through rich editorial context and AI-powered connections, like London Museum's award-winning transformation that drove a 525% increase in collections traffic.

  • Power discovery with AI

    Create connections audiences never expected

    We use AI to build lateral, meaningful pathways between objects, stories and audiences, like our AI-powered search and discovery work with Tate.

  • Unify your digital ecosystem

    End the complexity of disconnected systems

    We integrate CMS, CRM, ticketing and collections management into a seamless platform, like M+'s flagship site connecting six major systems through a single open source platform.

  • Convert visits into revenue

    Turn engagement into bookings and sales

    We connect search, discovery and online purchase journeys to grow memberships, visits and sales, helping organisations like Art Fund increase visibility and revenue for National Art Pass.

  • Reach global audiences

    Build inclusive platforms that work across borders

    We deliver accessible, multilingual sites that scale internationally, like M+'s tri-lingual platform in English, Simplified and Traditional Chinese, serving audiences across Hong Kong and beyond.

  • Build on a CMS you can trust

    Give your editors a platform built for culture

    Wagtail powers some of the UK's most respected cultural institutions, including Tate, The National Archives and London Museum, providing the flexibility and editorial experience teams need to tell great stories.

Get in touch to transform your digital presence

Speak to our team about collections online, CMS transformation, AI-powered discovery, or building a platform that brings your institution to new global audiences.

Ellie Ashman Director of Public Sector Practice

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Explore what AI could do for your collections

Through our Employee Ownership Innovation Fund, we're co-funding a small number of AI prototypes with cultural institutions, covering 50% of costs up to £15,000. If you have an idea for how AI could help more people discover your collections or reach audiences who think museums aren't for them, we'd love to hear it.

Find out more about the Innovation Fund

The impact of London Museum's new website

Selecting Torchbox as a partner agency was an important decision. We were impressed by their approach during the pitch process. Unlike other agencies that simply agreed to our brief, Torchbox challenged our assumptions, leading to a more engaging and productive conversation.

Trish Thomas Head of Digital Innovation, London Museum

Read the case study

We continue to receive great feedback on the site design and technical architecture from our visitors, museum teams, and the wider West Kowloon district.

Diane Wang Manager Digital Products, M+

Read the case study

Who we've helped

Our thinking