Jobs
Become a co-owner and join us on our mission to create meaningful, real-world impact for incredible charities and nonprofits.
We're advertising the below opportunity under two different titles to reflect how similar roles are described across the market. Both adverts relate to the same position, so please only apply once.
Client Services Director – Public Sector
Build lasting partnerships that make a difference. We're looking for a senior client leader to oversee our Public Sector portfolio, grow strategic client relationships and help shape the future of our consulting services. You'll work alongside multidisciplinary teams to deliver exceptional outcomes for clients and identify opportunities for long-term growth.
Public Sector Director
Lead the future of our Public Sector practice. We're looking for a strategic leader to grow our consulting capability, shape client relationships and help public sector organisations tackle complex challenges through digital, design and technology. If you're passionate about building trusted partnerships and creating meaningful impact, we'd love to hear from you.
How employee ownership works at Torchbox
100% of our business is owned by our Employee Ownership Trust (EOT) on behalf of all of the employees. It's what's called 'indirect ownership'. No one has any shares themselves, instead the Trust owns the shares on our behalf. This means there's no problem when people join or leave.
Our approach to AI in recruitment
We use AI tools internally as part of our work, we support our clients to use them thoughtfully, and we know many candidates will use them too. When used well, AI can be a helpful support tool, not a replacement for human thinking, creativity or judgement.
We encourage you to use AI tools during our recruitment process but what matters most to us is how you use them, not whether you use them at all.
We ask that candidates:
- Use AI tools ethically and responsibly
- Are honest and transparent about how they’ve used them
- Ensure any work submitted reflects their own thinking, experience and understanding
Our recruitment decisions are always made by people. We’re interested in your skills, your curiosity, and how you approach problems, not in catching you out for using modern tools.
Freelance friendly
As an employee-owned agency, relationships matter to us. We want our freelancers to feel welcomed, trusted and included, with the context and support they need to do their best work.
