I help clients to understand their users and guide them in their digital decision making through various user research techniques.
At Torchbox I've worked with clients including Oxfam, GOV.UK, Wharton Interactive and the Royal College of Art.
Most of my work is done in user research-focused discovery sprints. These help us get clarity about an organisation and their users, and start to work on information architecture problems.
I care about designing solutions that fit together as a whole, that are easy to use, and that work well, right down to the last detail. And I love being able to do that for clients who strive to make the world a better place!
To me, it's important for UX specialists to have a broad set of skills and experiences. Before working at Torchbox I've had roles in edtech, copywriting and account management, and studied computer science at university.
In my spare time I enjoy baked goods, playing music, learning new things and playing video games.