Social Media Management

Our social media team deliver results across all of the major social platforms for major international charities and nonprofits including the United Nations, Breast Cancer Now, Oxford University Press and many more. From paid campaigns to organic channel audits, we know social media management inside out.

Social Media Management

Torchbox is a digital agency that specialises in working for charities, nonprofits, NGOs and public sector organisations. We know the sector, as well as the challenges that your organisation faces. Our social media strategies are designed with this in mind, and we ensure your organisation will get maximum value out of your budget.


Get in touch with our team

Our social toolkit

Facebook advertising

Advertising on Facebook offers organisations the ability to deliver ads on a scale unmatched by other social platforms. Whether it’s building and targeting audience lists for retargeting campaigns or engaging your existing supporters or prospecting activity to bring in a new audience of potential donors, Facebook does it all. Our expertise and experience will ensure your campaigns deliver amazing results.

Twitter campaigns

If you’re not engaging your supporters on Twitter, you’re not part of the conversation. From driving traffic to promoting your latest video content and growing your follower base, we’ll help you establish whether Twitter Ads are right for your campaign goals. With 330 million active users every month, the scope to find your audience on Twitter is vast.

LinkedIn outreach

With its ability to target by occupation, industry, company size, level of education and beyond, there’s no platform like LinkedIn for talking to people who are browsing in a professional capacity. Whether your campaign is B2B or B2C, we’ll make sure your content is shown to only the most qualified professionals.

Instagram ads

As part of the Facebook family, Instagram offers organisations highly granular targeting options for visual-based content. It might be at the more niche end of the scale, but if you’ve got the content, we can help you deliver amazing results aimed at a younger, millennial demographic.


Reaching warm audiences of users who have previously interacted with you is a great way of focusing budget and effort on audiences who are already ready to engage with your organisation. We’ll build remarketing audiences on all the major social platforms to give you the flexibility to show tailored ads to people at the right moment: from Facebook users who signed up to your mailing list in the last 90 days, to LinkedIn users who recently viewed key blog content.

Social media strategy

“Doing social” well isn’t straightforward. How often should you be posting? Should you be active on every social platform? What content works best? Defining and establishing a social media strategy is critical in ensuring the success of any activity (paid or organic) you chose to run on social channels. Our audits and ongoing support look at how you currently use each channel, and typically cover: content analysis, channel strategy, channel setup, competitor analysis and much more.

Follower growth

“Follower campaigns” are designed to grow your follower numbers on social media platforms by showing ads explaining who your organisation is, and what following you offers the user. Unlike “buying” followers, these users actively chose to follow you; as a result, they’re typically more likely to go on and deliver results for your campaign asks later down the line. If you’re not putting budget behind these types of campaign, you’re missing out.


  • Torchbox’s bespoke and collaborative approach across paid social and PPC activity was integral to attaining record performance for our two flagship community fundraising events this year, both in terms of participation and income.

    David Hunt Assistant Director, Digital - Breast Cancer Care and Breast Cancer Now