Services

Higher Education

We design and deliver multi award-winning websites for some of the most exciting and prestigious organisations in the higher education sector.

An experienced digital partner for HE

Since 2000, we have partnered with universities and higher education organisations to create compelling user experiences which help our clients attract and retain the best students from around the world, tell inspiring stories about the impact of their research, and engage with their alumni communities. Some of our recent projects include:

Driving value from your digital investment.

We understand the goals and ambitions of the higher education sector and help our clients in the UK and internationally to:

  • Drive international student recruitment
  • Align stakeholders and achieve buy-in
  • Test and improve key user journeys
  • Streamline integrations with internal systems
  • Rationalise 'proliferated' websites
  • Embrace open source platforms
  • Create smart, effective intranets
  • Implement content strategy and governance
"Torchbox have provided an excellent service to the Royal College of Art. Over the three years we've worked with them, they have provided UX services, built and developed a brand new application for our main website and CMS (launched as the open-source Wagtail), maintained our ongoing website development, trained staff, built a standalone site for our most prominent fundraising project, and are currently building a new application for our intranet."
Octavia Reeve, Senior Publishing Manager, Royal College of Art

Our digital higher education toolkit:

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1.
User & audience research

Our team of UX researchers and architects know how to uncover user insights which deliver valuable results. Understanding what makes international students tick, communicating the impact of your research, or improving user journeys to help reduce the workload for your student support team - our experienced analysts understand the challenges you face.

2.
Seamless integrations

Our Software Engineering team is one of our major strengths, allowing us to take on complex integrations with the huge range of third party systems that make up a university’s digital ecosystem. This can range from VLEs and CRMs, all the way through to core systems like estates, student records, course management - and beyond.

3.
Award-winning design

Our team designs distinctive, fresh visuals and user experiences following the principles of user-centred design (UCD). We understand how important it is to make intuitive interfaces that people both instinctively understand, and enjoy.

4.
Stakeholder management

The key to ensuring a successful large scale digital project is knowing how to balance inclusive and broad user consultation with pragmatism & focus. We can help you achieve buy-in from key stakeholders across your organisation, whilst keeping things on the right track.

5.
Open source CMS builds

Increasingly, Universities in the UK and internationally are turning to open source solutions for their content management platforms. We can build a world class Drupal or Wagtail site for you (or work with your in-house team). Check out our Drupal build for Oxford, and our integrated Wagtail website and intranet for the Royal College of Art.

6.
Single sign-on

Effective single sign-on across a range of platforms is a vital part of ensuring that the digital experience for staff and students is convenient and friction-free. We’ve implemented seamless SSO using a range of federated identity solutions, including Active Directory and Shibboleth.

“We wanted a responsive, easy to navigate, beautifully designed website, with the opportunity to showcase enhanced content relating to our unique specialist university. Torchbox created such a site through their ‘user first’ approach, which involved an impressive amount of scoping with our stakeholders in order to understand our core audience. Armed with this research, they have created a website which engages our users and provides them with the best possible experience."
Jessica Taylor, Head of Marketing & Student Recruitment, Royal Agricultural University

Some of our happy clients

We’re proud of the long-term partnerships we’ve formed with organisations in the higher education sector. Some of our notable clients include:

  • University of Oxford
  • RAU logo
  • RCA
  • Upenn Logo
  • Jisc
  • Cranfield university
  • Taylor & Francis
  • Royal Drawing School

Meet the team

Our talented team of digital strategists, UX designers, developers, data scientists and project managers have designed and built some of the world's best-known university websites. Our large higher education projects are led by:

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Paul Vetch

Client Services Director

Paul joined Torchbox in 2013, having previously led one of the UK’s largest R&D teams for King’s College London. He has since designed & directed our large scale technical projects, working with organisations to streamline their operations.

Olly Willans

Olly Willans

Creative Director

Olly helps our clients achieve fantastic things online. He is ultimately responsible for our design, digital strategy and UX output. In addition to being Creative Director, Olly also fulfils the role of MD, alongside Tom.

Dan Braghis, colour

Dan Braghis

Senior Drupal Developer

Dan oversees the process of transforming ideas into reality and ensures their proper implementation. A master of Drupal and Wagtail, Dan is technical lead on many of our largest projects. If it has an API, Dan can integrate with it.

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Ben Enright

Head of UX Design

Since joining Torchbox in 2004, Ben has led some of our largest redesign projects, for clients including: WWF, University of Oxford, Chatham House, Cranfield University, Museuem of London and the Royal Agricultural University.