Cookies policy

First-party (Torchbox) cookies

Through browsing our site, the following cookies may be placed on your computer. For more general information about cookies, please visit:

Google Analytics cookies

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  • _gat_UA-112981-1

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Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to our users' experience. It's a win-win relationship.

Find out more about Google Analytics cookies.

Google Optimize cookies

The _gaexp cookie is used by Google Optimize to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

Hotjar cookies

_hjIncludedInSample is a session cookie to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Hotjar is another service we use to help us understand our visitor's behaviour and improve the user experience.

Third-party (other site's) cookies

In addition to the above cookies, the following sites may set their own cookies whilst browsing our site.

  • Facebook

  • Twitter

  • LinkedIn

  • Google

  • YouTube

  • Bing

These cookies will generally only be set if you are signed in to (or have been signed in to) a matching account and are generally linked to the use of the social media like and share buttons embedded on our site and many others throughout the web. The use of these cookies is likely to have been detailed in each of the platform's terms and conditions or privacy policies. For a refresher on these policies we've included links below:

We also make use of the AdWords remarketing functionality. This allows us to entice visitors back to our site by specifically targeting them with display advertising. In order to do this, we make use of AdWords remarketing tags which set information within a cookie. is the domain that serves ads for Google's Display Network. Google serve their ads based on a visitor's interests and you can find out more information by visiting the following link:

We use cookies set by Facebook, Twitter and LinkedIn for conversion tracking purposes to measure the performance of our Facebook, Twitter and LinkedIn advertising campaigns. In addition to this, user behaviour on our website may be used to build custom audiences for our own Facebook, Twitter and LinkedIn advertising purposes (for example, we may want to show you an ad on Facebook if you visited our site, looked at a few pages but didn't get in touch with us). The following links have more information on Facebook, Twitter, LinkedIn's interest-based advertising and how to opt out:

Your cookie choices

Although we believe that cookies pose little threat to your privacy, we understand that you may still want to turn them off. Whilst we would encourage you to keep our first-party cookies enabled (so that we can make your on-site experience better), the following links provide guidance on how to manage cookie permissions through your browser settings. This includes instructions on how to delete existing cookies and block them from being set in the future:

Declining cookies is unlikely to have any impact on the performance of our site; however, if after changing your browser settings you do experience difficulties in using our website, please get in touch.