Head of People

£70,013 - £103,200 **

Operations, HR and Admin

Bristol, Charlbury, US, Philippines & Remote

Total remuneration package: £70,013 - £103,200 per annum, pro rata.**

All salaries listed on our roles are based on UK salary bands, however if you’d like more information on the bands for your country give us a shout.

We’re Torchbox, a progressive digital agency on a mission to help charities create transformative, high-quality digital products and services in low-risk, cost-effective ways. We’re proud to be the creators of Wagtail, one of the leading open source CMSs, now used by Google, NASA, the NHS and thousands of other organisations around the world.

This is a great time to join Torchbox. We’re proud to be an employee owned digital agency,  business is booming in the UK and US, Wagtail is flying high and we’re doing great work with many, incredible, mission-driven organisations.

We are looking for a Head of People to join our team!

(This role is open to part-time applicants also, in this instance the stated salary will be prorated)

We’re mission driven. We care about lots of different issues, but more than anything we care about our people, which is why we need you. We are 100% employee owned and at a pivotal moment; we’re 6 months from paying off our ex-shareholders and we have the opportunity to become an extraordinary place to work thanks to this ‘financial freedom’. You will be a  key person in shaping this future.

We’re already a great place to work, but we can be better. In particular by being better at developing our people. At Torchbox we’re ambitious about everyone reaching their full potential and having incredible, satisfying careers which is why this is the right time to take on a Chief People Officer.

Our Head of People will: 

  • Be able to evolve the development and management of our people in a remote, hybrid, multinational, multi-disciplinary context; to further build and retain our amazing team, and to help create an incredible culture that is stand-out even amongst employee-owned businesses. 

  • Be excited to innovate line management, personal development, continuous feedback, training and hiring.  Be full of ideas of how to achieve this, as well as being up to date with the latest tools and how they can help. And  you’ll have a track record to show that you’ve either done it before, or seen it happen and are ready to oversee it yourself.

What you’ll do: 

  • Lead the people function across the business. Work with the SMTs of the three business propositions, the team leads and reports directly to the MD. 

  • Be a valuable contributor to the development and implementation of the business strategy

  • Develop and implement new people initiatives

  • Advise senior management teams on legal issues and best practices around employment

  • Oversee remuneration & benefits

  • Supervise and line managing our People function

  • Identify and measure KPIs for our People function

  • Ensure that the business lives by its values

  • Develop and implement training for employees

  • Evolve our processes for evaluating performance and giving feedback

  • Improve line management and personal development perhaps by growing coaching and mentoring capabilities and maximising the opportunity for personal development planning provided by our competency framework and other tools. 

  • Help to create an environment that works for our employees around the world, from Manila to Monaco.

  • You’ll help to evolve our policies around diversity and inclusion, recruitment, workplace respect and more.

What we can offer you:

  • The opportunity to be a co-owner of Torchbox, shaping and sharing in our success. Be a partner, not just an employee. Our Voice Groups provide the chance to share your vision within Torchbox.

  • The chance to work with our brilliant clients, making the world a better place

  • Competitive salary with annual review with annual employee owners and performance bonus

  • Training and conference budget to accelerate your development.

  • Flexible working hours; the option to work fully remotely, split your time between office and home, or choose to be in one of our offices full time, enabling you to work in a flexible way that best suits your needs.

  • Private health scheme and access to mental health support

  • Ethical pension scheme, with a 5% contribution from Torchbox

  • Wellness programme and cycle to work scheme, alongside other Torchbox offerings, good for both you and the environment.

  • Regular virtual and in-person events, weekly veggie team lunch (when we’re in the office)  & parties including our famous Torchfest

  • 27 days holiday, plus public holidays

  • Electric car salary sacrifice scheme

**This is made up of a base salary £57,750 - £86,625 and a bonus of £12,263 - £16,594. The bonus comprises a (tax free!) £3.6k EOT bonus and a company performance bonus. The bonus is paid in two tranches. The company bonus can be higher or lower based on company performance.

We particularly welcome neurodiverse individuals and applicants from ethnically diverse backgrounds that are under-represented groups in the creative and technology industries.

If you need any help completing the application form then please email [email protected] or if you would prefer to apply by phone then give us a call on +44 (0) 1608 811 870

No agencies please

Serious benefits

  • Performance and ownership bonuses
  • Trips, including bi-annual skiing!
  • Unlimited personal development budget
  • Mental health and wellbeing support
  • Flexibility to make working life work for you
  • Be an owner, not just an employee
  • Electric car salary sacrifice scheme (UK only)
  • Buy and Sell holiday scheme, purchase up to 2 weeks extra
  • 27 days annual leave, plus bank holidays
  • 2 paid Civic Days per year, to support your community

Open to all

We welcome neurodivergent individuals and applicants from ethnically diverse backgrounds that are under-represented groups in the creative and technology industries.

If you need any help completing the application form then please email [email protected] or if you would prefer to apply by phone then give us a call on +44 (0) 1608 811 870

No agencies please.

Apply for this job

Join the team and help make the world a better place

Who we work with

  • NASA logo
  • Samaritans logo
  • Penn State University logo
  • NHS logo
  • Mozilla logo
  • Oxfam logo